Privacy Policy

CIXIO TECHNOLOGIES PRIVATE LIMITED

(Last Updated: March 8, 2026)

1. Introduction

CIXIO TECHNOLOGIES PRIVATE LIMITED ("Company," "we," "us," or "our"), a company incorporated under the Companies Act, 2013, bearing , respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including the website www.cixio.com (the "Service").

By accessing or using the Service, you signify your acceptance of this Privacy Policy and your Consent to the Use of Your Data as described herein. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We may collect personal data about you in various ways. The data collected falls into the following categories:

A. Data You Provide to Us

This includes information you voluntarily give us when registering for the Service, making a purchase, subscribing to our newsletter, or contacting us.

• Identifiers: Name, email address, postal address, phone number.
• Account Data: Username, password, security questions.
• Financial Data: Payment card details (processed by a secure third-party payment processor), billing address.
• Communications: Content of messages and emails you send to us.

B. Data Collected Automatically

When you access the Service, certain information is automatically collected.

• Usage Data: IP address, browser type, operating system, access times, pages viewed, and the dates and times you use the Service.
• Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see Section 6).
• Device Data: Device name, model, unique device identifiers.

3. How We Use Your Information (Purpose of Processing)

We process your data based on the following legal bases: Contractual Necessity, Legitimate Interests, Legal Obligation, and Your Explicit Consent.

We use the information collected to:

• Provide and maintain the Service: To fulfill our contract with you (e.g., account management, order processing).
• Improve the Service: To monitor usage and analyze trends to enhance user experience.
• Personalize your experience: To deliver relevant content, marketing, and advertisements.
• Communicate with you: To send service updates, security alerts, and promotional materials (where consented).
• Security and Fraud Prevention: To protect against unauthorized access and ensure the security of our systems.
• Comply with Legal Obligations: To meet legal, regulatory, or judicial requirements.

4. Consent to Data Use (The Agreement)

By checking a box or continuing to use this Service, you explicitly and unambiguously consent to the collection, processing, and use of your Personal Data as described in this Privacy Policy.

You understand that:

1. Scope of Consent: Your consent applies to all types of data listed in Section 2.
2. Withdrawal of Consent: You have the right to withdraw your consent at any time. Withdrawal will not affect the lawfulness of processing carried out before you withdrew consent. To withdraw, please contact us at privacy@cixio.com. Note that withdrawing consent may limit or terminate your ability to use some or all of the Service.

5. Disclosure of Your Information

We may share your information with third parties only in the following situations:

• Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, hosting, analytics, marketing).
• Legal Requirements: To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: With any other third parties, only with your prior explicit consent.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Service and hold certain information. You can set your browser to refuse all or some browser cookies, but this may affect your ability to use the Service.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, including to satisfy any legal, accounting, or reporting requirements.

9. Your Rights (e.g., GDPR, CCPA, DPDP Act 2023)

Depending on your location, you may have the following rights regarding your data:

• Right of Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate.
• Right to Erasure ('Right to be Forgotten'): The right to request that we erase your personal data, under certain conditions.
• Right to Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details below.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

CIXIO TECHNOLOGIES PRIVATE LIMITED | | Corporate Office: support@cixio.com | Phone: