Legal
Cookie Policy
Last updated: March 8, 2026
CIXIO TECHNOLOGIES PRIVATE LIMITED
Document Reference: CIXIO-CP-001 Version: 1.0 Effective Date: March 8, 2026 Last Updated: March 8, 2026 Classification: Public
1. INTRODUCTION
1.1. This Cookie Policy explains how Cixio Technologies Private Limited () ("Company", "we", "us", or "our") uses cookies and similar tracking technologies on our websites, web applications, and online services (collectively, the "Website").
1.2. This Policy should be read alongside our:
- Privacy Policy (Document Reference: CIXIO-PP-001)
- Terms of Use (Document Reference: CIXIO-TOU-001)
- Consent to Use of Data (Document Reference: CIXIO-CUD-001)
1.3. By continuing to use our Website after being presented with the cookie consent banner, you consent to the use of cookies as described in this Policy, except for strictly necessary cookies which do not require consent.
2. WHAT ARE COOKIES?
2.1. Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to site owners.
2.2. Similar Technologies: This Policy also covers:
- Web beacons / pixel tags: Tiny images embedded in web pages or emails to track activity.
- Local storage: Data stored in your browser (e.g., HTML5 localStorage, sessionStorage).
- Fingerprinting: Techniques that identify your device based on its configuration.
3. TYPES OF COOKIES WE USE
3.1. By Duration
| Type | Description |
|---|---|
| Session Cookies | Temporary cookies that expire when you close your browser. Used to maintain your session while navigating the site. |
| Persistent Cookies | Cookies that remain on your device for a set period or until you delete them. Used to remember your preferences across visits. |
3.2. By Purpose
A. Strictly Necessary Cookies (No Consent Required)
These cookies are essential for the Website to function. Without them, services you have asked for cannot be provided. They cannot be disabled.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
cixio_token | CIXIO Technologies (cixio.com) | JWT session token: session management & authentication | Session (httpOnly) |
cixio_auth | CIXIO Technologies (cixio.com) | Authentication state indicator | Session |
cixio_user | CIXIO Technologies (cixio.com) | Encoded user identity (non-sensitive) | Session |
cookie_consent | CIXIO Technologies (cixio.com) | Stores your cookie consent preferences | 1 year |
B. Performance / Analytics Cookies (Consent Required)
These cookies collect anonymous information about how visitors use the Website (pages visited, time spent, error messages). This helps us improve performance and user experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| N/A | — | CIXIO does not currently deploy third-party analytics or performance tracking cookies. We rely on server-side access logs for performance monitoring only. | — |
C. Functional / Preference Cookies (Consent Required)
These cookies remember your preferences and choices (language, region, display settings) to personalize your experience.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| N/A | — | CIXIO does not currently use functional cookies beyond what is strictly necessary. User preferences (language, region) are managed through account settings when logged in. | — |
D. Marketing / Targeting Cookies (Consent Required)
These cookies track your browsing activity across websites to deliver personalized advertisements. They may be set by us or third-party advertising partners.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| N/A | — | CIXIO does not use marketing or advertising cookies. We do not share browsing data with ad networks. | — |
4. THIRD-PARTY COOKIES
4.1. Some cookies on our Website are set by third-party services that appear on our pages. We do not control these third-party cookies.
4.2. Common third-party services used on our Website:
| Service | Provider | Purpose | Privacy Policy |
|---|---|---|---|
| Google OAuth (Sign-in) | Google LLC | Authentication only: no tracking cookies set by CIXIO | https://policies.google.com/privacy |
| Microsoft OAuth (Sign-in) | Microsoft Corp. | Authentication only: no tracking cookies set by CIXIO | https://privacy.microsoft.com |
We do not use Google Analytics, HubSpot, LinkedIn Insight, Meta Pixel, or any other third-party advertising or analytics platform.
4.3. We encourage you to review the privacy policies of these third-party providers to understand their data practices.
5. CONSENT MECHANISM
5.1. When you first visit our Website, a cookie consent banner will be displayed, allowing you to:
- (a) Accept All Cookies: enable all categories of cookies.
- (b) Reject Non-Essential Cookies: only strictly necessary cookies will be used.
- (c) Customize Preferences: choose which categories of optional cookies to enable or disable.
5.2. You can change your cookie preferences at any time by:
- (a) Clicking the "Cookie Settings" link in the Website footer.
- (b) Clearing your browser cookies and revisiting the Website (the consent banner will reappear).
5.3. Consent is not required for strictly necessary cookies, as they are essential for the Website to function.
5.4. GDPR / UK GDPR Compliance: For users in the EU/UK, no optional cookies will be placed until explicit consent is provided (opt-in model).
5.5. DPDP Act / Indian Law Compliance: Cookie consent is obtained as part of the broader consent mechanism described in our Privacy Policy (CIXIO-PP-001).
5.6. CCPA / CPRA Compliance: California residents may opt out of the sale or sharing of personal information collected via cookies. See our Privacy Policy for details.
6. HOW TO MANAGE COOKIES
6.1. In addition to using our consent mechanism, you can manage cookies through your browser settings:
| Browser | Instructions |
|---|---|
| Google Chrome | Settings → Privacy and Security → Cookies and other site data |
| Mozilla Firefox | Settings → Privacy & Security → Cookies and Site Data |
| Microsoft Edge | Settings → Cookies and site permissions → Manage and delete cookies |
| Safari | Preferences → Privacy → Manage Website Data |
| Opera | Settings → Privacy & Security → Cookies |
6.2. Browser Add-Ons:
- Google Analytics Opt-Out Browser Add-on: available from Google.
- Privacy-focused browser extensions (e.g., uBlock Origin, Privacy Badger).
6.3. Do Not Track (DNT): Our Website currently does not respond to DNT signals. We rely on cookie consent preferences instead.
6.4. Impact of Blocking Cookies: Disabling certain cookies may affect the functionality of the Website. Strictly necessary cookies cannot be disabled without breaking core functionality.
7. DATA COLLECTED VIA COOKIES
7.1. Information collected through cookies may include:
- (a) IP address (anonymized where possible).
- (b) Browser type and version.
- (c) Operating system.
- (d) Referring URL.
- (e) Pages visited and time spent.
- (f) Click-stream data.
- (g) Screen resolution and device type.
- (h) Language and locale preferences.
7.2. This data is processed in accordance with our Privacy Policy (CIXIO-PP-001). Where data constitutes Personal Data under Applicable Data Protection Laws, it is protected accordingly.
8. UPDATES TO THIS POLICY
8.1. We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technology, legal requirements, or business practices.
8.2. Material changes shall be communicated via:
- (a) Updated "Last Updated" date at the top of this Policy.
- (b) A notice on our Website or a refreshed cookie consent banner.
8.3. We encourage you to review this Policy periodically.
9. CONTACT US
If you have questions about our use of cookies, please contact us:
| Company | Cixio Technologies Private Limited |
| privacy@cixio.com | |
| Postal Address | |
| Website | www.cixio.com |
| Data Protection Officer | [DPO NAME, EMAIL] |
Company Details
| Legal Name | CIXIO TECHNOLOGIES PRIVATE LIMITED |
| CIN | |
| PAN | |
| GST | |
| Corporate Office | |
| Registered Office | No.13, Narayanasamy Nagar, Poonamallee, Chennai, Tamil Nadu - 600056 |
| Website | www.cixio.com |
| privacy@cixio.com | |
| Phone | |
| Jurisdiction | Chennai, Tamil Nadu, India |
CIXIO TECHNOLOGIES PRIVATE LIMITED | | Corporate Office: support@cixio.com | Phone: